Action for Children are here to help
1 to 1 instant chat with a family support worker.
Free and confidential live chat with a qualified parenting coach. We’re here 12:30-19:30 Monday, 10:30-16:30 Tuesday, 09:30-16:30 Wednesday, 12:30-19:30 Thursday and 09:30-16:00 Friday.
We can talk about anything that supports family life, caring for children or managing your own wellbeing. Some parents get in touch to chat about their day or talk about things they can’t tell anyone else.
Remember, we’re hard to shock. Between us, we’ve seen and heard every kind of parenting question, concern or worry – nothing fazes us.
Need to talk to someone right away?
Parents and carers
The Give us a Shout text service is available 24/7 and is free on all major mobile networks. Text Shout to 85258.
If you’re worried about a child’s safety, call NSPCC on 0808 800 5000. If you’re worried about a child’s health, call 111. In an emergency, call 999.
If you’re under 18, call Childline on 0800 1111. You can also text Shout to 85258. Both services are free.
If you need urgent help from the police or a hospital, dial 999 from any phone.
How live chat works
Log in securely with your email address to start speaking to a parenting coach. If we recognise your address, we’ll send you a quick email to verify it’s you. You’ll also be able to see your chat history.